FAQ's
Got questions about who we are? You’re in the right place. We’ve answered the most common ones below to make things easy.
Who is The Breakout Hack?
We’re Australia’s fastest-growing breakout brand, and now we’ve touched down in the UK. We were born out of frustration with boring, clinical spot care that made people feel like their skin was a problem to fix. Our vibe is simple: smart science, zero shame, and products that actually work with your skin. We’re here to bring fun, personality, and confidence back to skincare.
How was The Breakout Hack founded?
Our co-founder Rach, had acne for 13 years and knows exactly how tough it can be. It wasn’t just the breakouts that hurt, it was the constant feeling of frustration, embarrassment, and like nothing on the shelves truly worked. The products she tried were either way too harsh, super clinical, or just made her feel worse about her skin.
She wanted something different. Skincare that actually delivered results without compromising her skincare barrier in the process. A brand that felt like a friend, not a lecture. That’s how The Breakout Hack was born, a mix of science-backed formulas and a mission to take the shame out of breakouts for good.
What makes you different from every other breakout brand?
Most brands that focus on breakouts rely on harsh actives like benzoyl peroxide and salicylic acid. We said no thanks. Our formulas are powered by patented tech that clears skin without compromising your barrier. Think visible results without the irritation or dryness that comes with old school formulas. Add in our bold personality and stigma free mission, and you’ve got a brand that’s rewriting what breakout care looks and feels like.
Does it actually work though?
Yes bestie. We’ve got the receipts. In consumer studies, 84% of people saw visibly clearer skin in 6 weeks*. Thousands of spotty hotties in Australia swear by us, and that’s why we’re the fastest growing blemish brand** back home. Our community has grown because our products do exactly what we say: deliver results, protect your skin barrier, and help you feel good while you’re using them.
*Based on a study of 127 Australian consumers, testing The Breakout Hack's spot cleanser, spot cream and patch it up - multi-size pimple patches over a 6-week period.
** based on Priceline sales data (104 weeks to 06/09/2025)
Why do you call yourselves “shame free skincare”?
Because breaking out is normal. Pimples don’t make you less hot, less worthy, or less you. Too many brands talk about breakouts like they’re something to hide or be embarrassed about. We’re not about that. Our mission is to crack the stigma wide open, inject some fun into the convo, and remind you that your skin doesn’t define you. Breakouts are just one part of life, and you’re still glowing with or without them.
Are your products cruelty-free and vegan?
Always. No furry friends were harmed in the making of your new favourite skincare. Every single product is cruelty free, vegan friendly, and made with formulas you can actually feel good about putting on your skin.
Do I need the whole range, or can I just start with one?
Totally up to you. Some people like to start with our cult fave Spot Cream or Pimple Patches to see what the hype is about. Others go all in on the full routine and never look back. Our products are designed to work well together, but you’ll see results whether you start small or go big.
Why should I trust an Aussie brand?
Because we’ve already hacked breakouts Down Under. Thousands of Aussies trust us, we’re growing faster than any other breakout brand in the country*, and our community is proof that we’re delivering real results. We know breakouts can feel isolating, but we’ve built a brand that makes people feel seen, supported, and confident. Now we’re bringing that same energy and proven formulas to your bathroom shelf in the UK.
*based on Priceline sales data (104 weeks to 06/09/2025)
let's be besties
We like to think we're pretty witty, so we'll hit you up with our best jokes, plus all the promos and product launches you need to know about in exchange for your deets.
plus, because we know we're going to be the best of friends, we'll also send an extra little treat your way.